World Creativity and Innovation Day provides us an excuse to try to solve old problems in new ways with the potential of finding better and more effective ways to accomplish our goals. Seek feedback from your staff and make them feel valued and listened to by opening your executives to listen to their business improvement ideas or hold a company hackathon. A hackathon doesn't have to be software or IT oriented: think of challenges that may be present in the organisation and organise willing participants into problem solving groups.